Water Main Repair Update

Dear Mackenzie Residents,

Due to unforeseen circumstances the water outage scheduled until 5:00pm today must be extended until 8:00pm tonight, with the possibility of it being further extended until tomorrow, Thursday, September 4, 2025. Our crews are working hard to get the job completed, but they have encountered a few issues. We appreciate your understanding and patience in dealing with this issue.

Non-Potable Water Available

The District of Mackenzie does apologize for this delay and will be proving non-potable water if needed. Non-potable water can be used for flushing toilets but cannot be used for human consumption.

To get non-potable water delivered to your home, please call Public Works at 250-997-3761. We ask that you have containers ready to fill.

Cooling Centre

There is a cooling center open at the Mackenzie Recreation Centre from 6:00am to 9:00pm daily this week. They are providing free refreshments and snacks.

The Mackenzie Recreation Centre will also offer free use of their showers if needed. This is for residents experiencing the water outage and you will have to provide your street address and identification. Please remember that swimsuits must be worn in the facility's showers.

Further Questions

If you have any questions or concerns regarding this notice, please call the Director of Operations at 250-997-3761.

Sorry for any inconvenience this has caused.