Water Services

It is the District’s priority to ensure that residents receive a high quality water supply.

Our residents expect to get clean potable water from their taps every day and this is ensured through the monitoring, testing, and maintenance of its water system.

Water Supply and Distribution

The District operates two closed loop water distribution systems. For in-town residents, the water draws water from two wells, one located at First Beach and one at Second Beach. The reservoir, located next to Little Mack Ski Hill, holds approximately 596,000 cubic metres.

For Gantahaz residents, the District has two wells located on Alberta and Columbia Drive. The reservoir holds approximately 350,000 cubic metres.


We are truly lucky in that the Mackenzie Water Distribution System is one of a handful of systems across the country that do not require any secondary treatment.

Water Testing

To ensure continued high standards of drinking water quality and delivery for the District of Mackenzie and Gantahaz Subdivision, the District sends weekly water samples for bacterial testing and biennial samples for chemical testing.

Guidelines for Canadian Drinking Water Quality – Summary Table

Chemical & Bacteriological Testing Results

Mackenzie townsite and Gantahaz Subdivision testing results are available online:

  1. Visit www.healthspace.ca/nha.
  2. For Bacteriological testing results – Click “Water Sample Results” in the left hand column of the Public Health Protection page
  3. For Chemical testing results – Click “Chemical Samples & Results” in the the left hand column of the Public Health Protection page
  4. Choose “Mackenzie” in the left hand column of the page.
  5. For Mackenzie townsite reports choose “Mackenzie CWS Morfee Lake”
  6. For Gantahaz Subdivision reports choose “Mackenzie CWS Gantahaz Subdivision”

Chemical Testing for Metals Results

December 15, 2016 – December 23, 2016

Report a Problem or Concern

Waste Water Services

Learn about our sewer and waste water services.


Public Works

10 Cicada Road
Mackenzie, BC


Email the District

Bylaw Services

1 Mackenzie Blvd
Mackenzie, BC

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Drinking Water Lead Levels – Northern Health

Drinking water generally does not contain lead, and if lead is present in water, the concentrations are usually extremely low. However, after school water sample testing conducted in some northern B.C. municipalities, elevated lead concentration levels have been found in some cases. Northern Health has issued a notice for more information regarding lead, its effects on human health, why it is being found in northern BC schools, and tips for reducing your family’s exposure.

Northern Health Q&A Notice

Water Conservation

The District of Mackenzie encourages the protection and management of our water resources. Please see our information brochure for tips on lawn care and water conservation, and notice of our seasonal water restrictions.

Water Shut Off & Leaks

If a leak is encountered within your residence or business and cannot be shut off via the main water shutoff valve located within your residence or business, the District will respond and shut off the service line valve located just outside the property line. There is a nominal fee for the service. During an emergency or after office hours, the water can be shut off and the fee can be paid at a later date.

Water Shut Off/Turn Application form

How to Report a Water Leak

  1. First, contact a contractor to snake your line and determine the cause of leak on your property.
  2. If unsuccessful, or the leak is on District property, call Public Works at 250-997-3761 during regular hours between 7:30 am and 4:30 pm. If the leak occurs after hours, please contact our Emergency On-Call Staff at 250-997-7438.
  3. Staff will check the valve at the property line to determine if the leak is on District property or owner’s property.
  4. If the leak is on owner’s property then the District Staff will instruct the owner to call a contractor to repair it.
  5. If the leak is on District property the District will repair it.